FAQ’s 2017-04-21T14:22:07+00:00

 

Frequently Asked Questions:

If your question is not answered in the below questions, please contact us here with any support questions.

How to work with Zip Files on Iphone 2017-04-21T14:36:39+00:00

Requirements for unzipping files in iOS

These are fairly basic, but for now you will need to download a third party utility to work with archive files in iOS:

Yes, WinZip, the classic Windows-based archive manager that has been around since ancient times has a version of itself for iOS, and it retains the same name from it’s desktop past. Now on iOS, it’s actually a great app that is free, fast, and efficient, and does exactly what we want it to do, plus it handles password protected zips with ease. The only complaint is the developers haven’t yet updated the app for the iPhone 5 resolution so it looks a little weird on that device, but the functionality remains intact and thus allows the (likely temporary) UI resolution oddity to be ignored. There are a few other options on the App Store, but WinZip is really the best choice we have come across.

Opening Zip Files in iOS

Once you have WinZip downloaded and installed in iOS, you will gain a new option available anytime you run into a .zip file, whether the archive is found on the web through a link, or even if has been included as an attachment to an email.

Once the app has been installed, coming across zip files now provides an “Open in Winzip” button, as highlighted below. Tapping that button then launches the zip file into the WinZip app, revealing the contents of the zipped archive:

Unzipping Archives & Saving the Contents to iOS

Tapping on any of the individual items within the contents list will show a preview of the specific file, though for now they remain zipped in the archive. To unzip the item you are currently viewing, tap the “Open In” button and choose an option from the action list.

In the screen shot example, we are viewing a photo contained within a zip file that contains a variety of resolutions of the same image. For pictures, you’ll find options to save the image to camera roll, send it through email or Twitter, print it, copy it for pasting elsewhere, and the ability to open it in various compatible apps that you have installed on your iOS device (in this case, Skitch and Snapseed).

This post was inspired by some confusion coming out of the incredibly popular Tahiti Wave wallpaper, that was posted in this recent wallpaper roundup article. That wallpaper happened to be downloadable only as a zip archive, which contains multiple files of the image at various resolutions for different devices, yet, because it’s a zip file, there is no immediately obvious way to open it in iOS (at least by default). Frankly, iOS should probably have a native simple unarchive utility just like the one bundled in OS X, because it’s pretty common to come across archives on the internet and it would be ideal to be able to open them without requiring additional apps. Maybe some day…

How do I download member files onto my android device? 2017-04-21T14:36:39+00:00

Download All Files Android App

Download All Files is an Android App which works for almost all the version of Android OS serving the primary purpose of downloading any content that you browse on to the browser. Excluding the video that you browse on YouTube and the audio songs that you stream online, you can download anything from the web.

You can download and save any attachment from Gmail, eMail and it’s not a standalone app, but it’s a plugin to the browser. You can download APK, RAR, ZIP, EXE, MP3, DOC (Word), XLS (Excel)formats. So when I mean anything from the web it also includes download of audio from site that you browse.

Download All Files is a free app which can be downloaded from the Android Marketplace easily on to your mobile phone. You just need to launch Market from your mobile phone, search out for Download All Files and click on install.

It will install within no time as the file size is just 181 kb.

How do I get my refund? 2016-08-15T13:06:47+00:00

If you are unhappy with a premium file, membership, or anything other than a custom made for you hypnosis file, you simply need to contact us to get it.  Keep in mind if you ask for a refund, your membership with us will be terminated and your ip will be blocked from returning to our site forever.  If this is ok, then contact us here, and use the subject: Refund and be sure to include your femdomtraining.ca username and your paypal email address.  Failure to do so will cause delays in your refund.

How do I cancel a recurring payment. 2016-08-14T13:06:55+00:00

There are two ways.  The simplest easiest way is to login to your paypal account you used to create the subscription.  If you did not have a paypal account when you subscribed, you created one when you did.  Check your emails for messages from paypal to learn more about logging into paypal.  Once you are logged, click on activity.  Then find the payment that was related to your membership here.  Click on details.  On this page you will see manage recurring payments.  Click on that.  Cancel your payment to us.

Before you use the second method, understand that there could be delays in cancelling your payment.  We need complete information to cancel your payment including, paypal email address, femdomtraining.ca username, and date of last successful payment.  If you have these things, you can contact us here.

I was charged when I wasn’t expecting it 2016-08-14T12:55:01+00:00

There are several different membership levels on our site.  Our gold monthly membership is a recurring charge and this was explained on the sales page for the membership, and also Paypal our payment processor at the time you created the subscription.  To cancel your subscription, you can login to paypal or you contact us here with a cancel payment request.

Please include your username to the site, and your paypal email address you wish to cancel the subscription for.  Incomplete information in a payment cancellation can cause delays in cancelling your next payment.

I am not getting my password reset emails, or admin emails. 2016-08-14T12:57:55+00:00

You need to add our addresses to your whitelist.  For detailed whitelisting instructions, click here.

I cannot open my combo pack purchase of 2 files. 2017-04-05T16:30:43+00:00

These type of purchases on our site are combined in a zip file.  You will need a zip extractor for the device you are using to open and get the 2 mp3 files inside the zipped file.  Iphone, Android, Windows, Mac, and Linux all have these programs available.

How do I download files to iphone? 2017-04-21T14:36:39+00:00

Option #2: Download Streaming with Video Downloader

Video Downloader is one of many apps that provides a custom browser where video files can be downloaded directly onto your device. Going to a supported site like Break will give you the chance to download video clips in one tap; just select a video and a save icon will appear inside the video window.

If you are on a page with multiple videos or downloadable items, the app will allow you to download them all at once.

Your pending videos will appear in the “Downloads” section of the app, and once an item is fully downloaded, it will be saved to the “Files” section inside Video Downloader. Just like with Infuse above, these will be stored in the “Documents & Data” folder for Video Downloader. To delete files, just swipe away and confirm.

The free version of Video Downloader does have some download limits, but Video Downloader Pro ($3.99) removes all restrictions.

My yahoo email is not getting emails from you. 2017-04-21T14:36:39+00:00

We are currently having on and off problems with deliverability to yahoo email addresses.  Please when possible use alternate email addresses until we rectify this.

Or, try adding info@femdomtraining.ca as a contact to your yahoo address book.  If you are not sure on how to do this, here is short video to do so:

The site keeps on logging me out when I try to access a members only page, even though I am logged in. 2017-04-21T14:36:39+00:00

We are seeing this happen on older browsers, and sometimes even newer ones.  You are not actually logged out, your browser is having problems with they way our site handles cookies.  If you are on the page that is a members page that says you need to be logged in, and you know you are, click on the refresh button on your browser, and it should rectify the problem.

I am having problems accessing certain pages. 2016-08-14T13:00:31+00:00

There are many pages that are locked out except for logged in members.  If you are not a member register here  If you are a membe and are having problems accessing pages, be sure that you are logged in.  In addition to this, some pages or content is restricted to gold members.  If it is and you are logged in, it will say content restricted to gold members are a similar type of message.

How to upgrade with credit card? 2016-08-14T13:00:54+00:00

Our payment processor takes credit cards if you do not have a paypal account.  On the payment page, there is a link that says, Do not have a payal account?  Pay with credit or debit card here.  Click on that link and you will be able to pay with almost all accepted credit cards.

Your password reset link is not sending me a link 2017-04-21T14:36:39+00:00

Sometimes emails get blocked by overzealous spam filters or at the isp level.  The best thing to do is to add info@femdomtraining.ca as a contact to your contact list, and mark emails as important from this address.  It won’t help if your isp has blocked us, but it will help if it is your mail client.  ISP level blocking is usually resolved in a few days as we monitor blacklists regularly.  We do not send unsolicited emails, and unless an email is a direct reply to a support request, there is an unsubscribe link at the bottom of every email, that when you click on it, you can instantly remove yourself from ALL email lists you are on with our website.

How do I get my free downloads. 2017-04-05T16:30:43+00:00

We have simplified this process.  You must be logged into our site. and once logged in as a free member, you can download them on the members download page here.

How do I log out? 2017-04-21T14:36:39+00:00

Click on the Log In / Log Out Button here, or on the side of the site.

Once you are on that page, you will see your profile, click on the logout button circled in the image below.

I am having download problems 2017-04-21T14:36:39+00:00

There are currently 3 ways to access the free downloads.

METHOD 1

The checkout system.  In this way, you need to go to the file, click on the add to cart button.  You can add all the free items one by one so that you only have to checkout once.   Once all the free items have been added to the cart, you must complete the checkout process, although you will not have to pay any money.  If you are already logged in, this will be quick and simple.  The cart with your items can be found on the top of the site on the left or right hand side of the site depending on the page you are on.

Click on the Checkout button as shown in the black circle to the left.   Complete the checkout process, and you will not only be emailed your download link to all the files you just ordered, but it will be permanently stored in the link order status found under the store navigation menu located at the top of the site where you see in the circled image in the below image.

Hover over the store link, and a drop down menu will appear with order status.  Click on that, and your order will ALWAYS remain there as long as you remain a member.

Method 2 for Android Smartphone Users.

 

downloadAppAndroid

INSTALL THE APP ON YOUR PHONE.  Follow the instructions after you download the file to your phone.  You will then be able to access all the free files directly from the menu on the app as shown below.

2

Method 3.  For ALL other Smartphone Users, or Web Browsers on PC or Mac

Open http://app.femdomtraining.ca on your phone, ipod, Mac, or PC, and access the menu like the above picture for Men or Women Hypnosis.

I have upgraded, why do I still see an upgrade link when I login in? 2017-04-21T14:36:39+00:00

The upgrade request page is the automatic page that members are redirected too, when they login.  There is a link under at the bottom of the page that lets you bypass this page to go to the members area.

To check to see if you are actually upgraded, go to the members download page here:
https://www.femdomtraining.ca/membership-downloads-2/

to check to see if there are links under the Gold Membership title.  If there are, you are a gold member.  If you see a message that says you cannot access these files unless you are a Gold Member, then you know you are not.  In this case, please send a transaction receipt number you received from paypal along with any other information that would be helpful in finding your payment info here.

In addition to the login page, there are upgrade buttons, and links in other areas of the site that may not apply to you, so the best check is to go to your members download page to see if you can download gold member downloads.

 

I am Gold, how do I claim my discounts on Sex Toy Store? 2016-02-22T15:40:36+00:00

You can use the coupon code on this page that is relative to your membership at the time of checkout to receive 30% off of your purchase.

What are Member Points? 2015-06-08T15:40:21+00:00

Member points go towards purchasing products including hypnosis files on our site. 500 points equals your choice of file from our site. It is easy to earn points. Here is how you earn them.